Privacy Policy
Last updated: 10-August-2026
Queens of Deen respects your privacy and is committed to handling your personal information responsibly, transparently, and securely.
This Privacy Policy explains what information we may collect when you visit our website, purchase or download a resource, join our mailing list, contact us, or book a session; why we use that information; when it may be shared; how long it may be retained; and the rights and choices available to you.
1. Information We Collect
We may collect personal information you provide directly and certain information automatically when you use our website. This may include your name, email address, contact details, messages, purchase and booking information, newsletter preferences, and technical information such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to respond to enquiries, process orders and payments, deliver digital resources, manage bookings, send confirmations and newsletters (where you have subscribed), improve our website and services, protect against fraud and misuse, and comply with legal obligations.
3. Session and Sensitive Information
If you book a session, you may share personal information related to your circumstances. Please avoid sending detailed medical or highly sensitive information through general forms unless requested and an appropriate method is provided.
Session-related information may be subject to additional confidentiality, consent, record-keeping, and data-protection procedures.
4. Payments and Third-Party Providers
We use trusted third-party providers for payments, website hosting, email delivery, booking, digital-product delivery, analytics, and other services.
Payment details are processed by the relevant payment provider and Queens of Deen does not store complete card details unless explicitly stated.
5. Cookies and Similar Technologies
We use cookies and similar technologies to make the site function, remember preferences, understand usage, improve performance and support marketing where consent is provided.
You can manage settings.
6. Email Communications
If you join our mailing list, we may send reflections, resources, updates and information about products and services. You can unsubscribe at any time using the link in our emails or by contacting us.
Transactional messages related to purchases or bookings may still be sent when necessary.
7. Free Resources and Digital Products
When you request a free resource or purchase a digital product, we collect the information needed to deliver the resource, process the transaction and communicate with you.
This does not automatically mean you have opted in to marketing unless clearly explained and legally required consent is given.
8. How We Share Your Information
We do not sell your personal information. We may share limited information with trusted providers or authorities as needed to operate our services, fulfil requests, protect our rights, prevent fraud, or comply with the law.
9. How Long We Keep Information
We retain personal information only for as long as necessary for the purposes collected and to meet legal, accounting, tax or regulatory requirements.
When no longer needed, we securely delete or anonymise it where possible.
10. Data Security
We use reasonable organisational and technical measures to protect personal information.
However, no method of transmission or storage is 100% secure. Please keep passwords and account details secure.
11. Your Privacy Rights
You may have rights to access, correct, delete, restrict, object to processing, withdraw consent, request data portability and opt out of marketing.
Contact us to exercise these rights. We may need to verify your identity.
12. International Data Transfers
Some providers may process or store information outside your country. Where required, we use appropriate safeguards to ensure your information is protected.
13. Children’s Privacy
Our website is not intended for children. We do not knowingly collect personal information from children without parental or guardian consent where required by law.
14. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices.
Please review their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this policy to reflect changes to our practices or legal requirements. The latest version will always be available on this page with the updated date.
16. Contact
If you have questions about this policy, wish to exercise your rights or have a concern about your information, please contact us using the details below.
Email: hi@queensofdeen.com
Website: www.queensofdeen.com
Business: Queens of Deen